Jilibet Live's Privacy Policy – Your data is safe with us

Jilibet Live collects various types of information when you create and manage your account. This information is collected solely to provide you with a safe and improved experience — nothing more.

We collect two main types of information: what you provide to us directly, and what is collected automatically. Details are outlined below.

• Identity Information: Full name, date of birth, national ID number, or passport details.
• Contact Details: Mobile number, email address, and home address.
• Financial Information: Mobile banking numbers (bKash, Nagad, Rocket) and transaction history.
• Device Information: IP address, browser type, operating system, and device ID.
• Gaming Activity: Gaming history, bet amounts, win/loss records, and session duration.
• Communication Records: Live chat, email, and support ticket contents.

Jilibet Live uses your information only for specific, legitimate purposes. In accordance with our privacy policy, no data is ever sold to third parties for commercial advertising.

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time from your account settings.

Jilibet Live uses cookies and similar tracking technologies to keep the website and app running smoothly. Cookies are small text files stored on your device.

• Essential Cookies: Used to maintain login sessions and ensure security. The site cannot function properly without these.
• Performance Cookies: Monitors page load times, most-used features, and similar metrics to help improve the platform.
• Functionality Cookies: Used to remember your language preference, theme settings, and similar choices.
• Analytics Cookies: Helps improve our services by analyzing overall user behavior patterns.

Jilibet Live never sells your personal information to third parties for commercial purposes. However, there are certain specific circumstances where sharing information may be necessary.

• Payment Providers: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Legal Authorities: We are legally required to provide information when ordered by a court or in response to a legitimate request from a regulatory authority.
• Technology Partners: Cloud hosting and cybersecurity service providers may only access data under contract and in strict compliance with confidentiality obligations.
• Fraud Prevention Agencies: Limited data may be shared with relevant authorities to prevent money laundering and fraud.

Your information is not kept indefinitely. Jilibet Live has set specific retention periods for each type of data, determined by a combination of legal requirements and business needs.

Every Jilibet Live user has specific rights over their own data. We respect these rights and make them easy to exercise.

• Right of Access: You can find out what information we hold about you and request a copy.
• Right to Rectification: If any information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that processing of your data be restricted under certain circumstances.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to your data being used for marketing purposes and opt out at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

Jilibet Live employs industry-leading security technology to protect your information. Our security infrastructure is continuously updated and reviewed.

• SSL/TLS Encryption: All data transmissions are protected with 256-bit SSL encryption — the same standard used in the banking industry.
• Two-Factor Authentication (2FA): OTP-based two-factor authentication is available for added login security.
• Firewall & DDoS Protection: Advanced firewall and DDoS protection safeguard the platform against cyber attacks.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Data Backup: All data is securely backed up in encrypted cloud storage.
• Employee Training: All our employees receive regular training on data protection.

Jilibet Live strictly prohibits registration and use by anyone under the age of 18. We do not collect or store information from minors.

• Age verification is mandatory at the time of registration.
• If a minor's account is identified, it is immediately suspended and all associated data is deleted.
• Parents can contact our support team to report any suspicious accounts.

Jilibet Live may update this privacy policy from time to time. Any changes will be reflected with an updated date on this page, and you will be notified by email for significant updates.

• Minor changes will be communicated through page updates only.
• For major changes, 30 days' notice will be given in advance.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.

If you have any questions or concerns about our privacy policy, please contact our dedicated Privacy Team. We aim to respond within 48 hours.